Terms and Conditions

Updated January 2018 Please read through our Terms and Conditions before work begins.

1. Quotes

1.1 Our quotations are produced with as much detail as possible to avoid any misunderstandings. If something is missing that you would like included, please let us know and we will revise the quotation accordingly. Any additional works found necessary are to be agreed with the client and a separate revised or extra contract quotation provided.

1.2 Working Arrangements: All prices quoted are calculated on the basis of free access and unimpeded working hours discussed with the client.

1.3 Accepting a quotation, either verbally or in writing, and agreeing to the commencement of works will allow these terms and conditions to come into effect.

1.4 In the event of unforeseen difficulties arising, or any other circumstantial changes, the quotation price or estimated cost may be revised to reflect the situation at hand.

2. Working Environment

2.1. Both Contractor and client to agree practical arrangements on working methods that provide minimum disruption to the client and allow work to be carried out efficiently by the contractor.

2.2. Free access is required for delivery of materials, plant, machinery and skips etc.

2.3. Where possible it is the clients responsibility to provide a clean and dry working area.

3. Property of Materials

3.1 All building and other materials provided by the main contractor or their sub-contractors remain the property of Lining Systems GRP Limited until full and final payment is received via Bank Transfer, cleared cheque or cash (see section 5.1).

3.2 Access to and collection of used or unused building materials, equipment and plant etc remains in place until full and cleared final payment is received.

4. Sub-Contractors

4.1 The main contractor being Lining Systems GRP Limited may employ both direct and sub-contract labour to work on site. Each individual contractor takes full responsibility for their own third party liability. The main contractor will oversee all works to completion and takes full general and operational responsibility in the running of any contract agreed with the client.

5. Payment

5.1 Payment can be made via Bank Transfer, by cheque or in cash. Please make all payments by cheque payable to Lining Systems GRP Limited. Bank Transfer details upon request. Payment in full is due in a timescale specified on the allocated invoice.

5.2 A deposit is not usually required however arrangements may be made for a deposit in respect of the acquisition of bespoke or high value materials.

6. Insurance

6.1 Insurance and Public Liability: Public Liability Insurance is provided up to the sum of £5,000,000. (Insurance details can be obtained on request)

7. Guarantees

7.1 All customers will benefit from a full guarantee on our workmanship for a period given depending on the specific job, this is to be discussed with the client at the beginning of a job. Guarantee certificate can be issued on request from client.

7.2 Guarantees on materials run in accordance with manufacturer’s warranty periods where applicable.

7.3 Our guarantee covers all new work and new materials used in new linings or repairs, but does not guarantee the integrity of any existing structures, materials or previous fibreglass works carried out by other parties.

7.4 In the event of a failure beyond the guarantee period we will be happy to investigate the cause and negotiate a solution to the problem without delay and carry out any agreed repairs. Some charges may apply for remedial work carried out beyond guarantee dates or to items not covered by our guarantee.

8. Extra Works

8.1. Extras will only be undertaken further to both full discussion with the client, and, verbal or written agreement, and charged at the agreed rate.

9. Discounts

9.1 Discounts and retentions: Prices are based on the understanding that no retentions are held unless previously arranged and authorised. No Main Contractor or Sub Contractor discounts are given unless agreed with both the contractor and client.

10. Carrying Out Works

10.1 We will endeavour to employ and maintain a helpful and professional attitude at all times and will always attempt to bring the works to a satisfactory conclusion as soon as possible taking into account weather conditions and availability of specialist materials and unforeseen circumstances etc.

10.2 No outdoor lining works will be able to be carried out in poor/wet weather conditions.

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